Credit score Card Journey Cancellation Insurance coverage: How I Saved $ 1,282 By Making A Declare


Journey cancellation and interruption insurance coverage – a type of issues that you simply hope to by no means have to make use of, however it's nice to have for those who ever want it.

And for a lot of (myself included), COVID-19 laid waste to even the very best journey plans.

I not too long ago needed to cancel a visit earlier than we left, and a big portion of it was booked utilizing AIR MILES – 2 flights and a automobile rental. I received a full refund on the automobile rental, however not the flights.

However due to my , I used to be capable of get the miles, taxes, and charges again due to the included journey cancellation insurance coverage. These flights price a complete of $ 1,282 on the time of reserving.

How did I do it? What goes into making a profitable declare with bank card journey insurance coverage?

Right here’s all the things I did to get my a reimbursement.

What is roofed by journey cancellation insurance coverage?

First, what's coated by journey cancellation insurance coverage? Each insurance coverage certificates’s going to be barely totally different, however by and enormous the record of causes is sort of comparable.

For the , listed below are the explanations you might be coated for journey cancellation insurance coverage.

BMO AIR MIELS World Elite trip cancellation
It's a large record of causes and covers many the reason why you wouldn't be capable to go in your journey.

Associated: 17 Sorts of Credit score Card Insurance coverage (You Might Not Know About)

What is just not coated by journey insurance coverage?

So what's not coated? Apart from causes that simply aren't on the record, there's one huge stipulation: you aren't coated for circumstances which you had been conscious of on the time of reserving your journey.

Should you had been conscious of one thing that may be a possible challenge, you most likely gained't be capable to make a profitable declare.

And, so as to be coated by bank card journey insurance coverage, it’s a must to pay for the journey in full utilizing your bank card, or with rewards factors related to the bank card. Should you used one other bank card that didn’t have the insurance coverage, you gained’t get any protection.

Steps I took for a profitable journey cancellation declare

So how did I make a profitable declare? Right here’s all of the steps I took to verify I received my cash (and miles) again.

1. Learn your insurance coverage certificates

COVID-19 was trying prefer it may very well be problematic a few weeks earlier than we left. In case one thing got here up, I learn my insurance coverage certificates so I knew if I might be coated, and what I must do to verify I may declare my protection.

For journey cancellation, I needed to cancel my flight earlier than it was scheduled to go away, and to name the insurance coverage firm inside 48 hours.

How to make a trip cancellation claim
I did name the operations heart inside 48 hours, however as a result of quantity of calls they had been receiving, they prolonged that and gave individuals 30 days to name them to start out a declare. I had a tough time getting via on the time, however per week later I known as and was profitable in getting via.

2. Be sure to're coated for a legitimate motive

Extra than simply following the principles, you clearly want a coated motive to cancel your flight.

And three days earlier than I used to be scheduled to go away, the Authorities Of Canada launched this journey advisory:

travel advisory

3. Contact the insurance coverage firm as said within the insurance coverage certificates

As soon as the journey advisory was in impact, I went to work to cancel my journey plans. It took me 2 days and lots of makes an attempt to get via to AIR MILES, however the day earlier than we had been scheduled to go away I used to be capable of get via and cancel my plans.

The subsequent day, I then tried calling the insurance coverage firm. After being on maintain for some time, an automatic response got here on and informed me that I had 30 days to contact them to start out my declare. I known as a couple of days later and was capable of get via and begin my declare.

What occurred throughout this name? I needed to give them the next info:

  • the kind of bank card I had, and the final Four digits of my card,
  • who was touring, and their relationship to me,
  • the quantity I used to be claiming, each in AIR MILES and money I paid,
  • the rationale I needed to cancel my journey, and
  • they requested for verbal affirmation I truly canceled the journey.

I used to be then despatched an electronic mail with my declare type partially crammed out, a listing of the documentation I had to supply, and a declare quantity if i wanted to name again with any questions.

Bank card insurance coverage contact numbers

Must contact your bank card’s insurance coverage firm? Listed below are the numbers to name for the foremost issuers in Canada.

Bank card issuer Telephone quantity
American Categorical 1-800-243-0198
BMO 1-877-704-0341
CIBC 1-866-363-3338
Nationwide Financial institution 1-888-235-2645
RBC 1-800-533-2778
Scotiabank 1-877-711-8286
TD 1-866-374-1129

4. Collect all required documentation

With that electronic mail acquired, I began gathering all of the documentation I wanted to supply, which included:

  • authentic receipts for the journey from AIR MILES,
  • bank card statements exhibiting the unique buy, and one other exhibiting any refunds I acquired,
  • a screenshot of the Authorities of Canada web site, exhibiting the journey advisory, with the suitable date, and
  • proof that I canceled the journey.

All the things I wanted to supply was listed within the cancellation type.

5. Submit the declare inside the timeframe given

I had 90 days to submit my declare. The method to submit was easy and I had a selected electronic mail deal with to ship all the things to.

The one doc I had problem in acquiring was proof that I canceled the flights. I requested AIR MILES about this once I canceled, and so they stated I might simply be capable to go Air Canada’s website, and search for my reservation, and it might present that it was canceled.

It didn't work, I solely received errors attempting to look it up. I needed to name Air Canada and received them to ship me affirmation I had canceled my flight.

After sending all of that in, I did obtain a name from the insurance coverage firm to go over all the things and reply a few questions, however the precise submission was a reasonably painless course of.

How I received again 9,818 AIR MILES and $ 320 in taxes and charges

There have been quite a lot of cellphone calls with ready time, however in the long run I received the price of the flights again in my arms.

It truly is a matter of studying the insurance coverage certificates, and following the steps they outlined in making the declare.

These 2 flights I booked price 9,818 AIR MILES, in addition to $ 320 in taxes and charges. If I needed to pay for them, on the time they’d have price me $ 1,282. I’ve that again in my pocket, and I’ll now be capable to use them for future journey rewards, as a substitute of them being misplaced.

What I may have achieved in a different way

Is there something I may have achieved in a different way? Probably not, however I did get fortunate on the journey advisory.

The unique date doesn't at all times persist with the Authorities Of Canada’s journey advisories, and so they can at all times simply present an up to date date.

Once I went to look on the positioning, they nonetheless had the unique date the advisory went into place, so it was simple to screenshot the web page. In any other case, I might have needed to contact the federal government to get the unique date the advisory went into impact.

What suggestions do I’ve after going via the method?

As tedious (and boring) because it may be to learn, all the things begins with the insurance coverage certificates. It tells you all the things it is advisable to do to make a profitable declare. Should you don’t have it, most issuers have them out there for obtain on-line, or you’ll be able to name your issuer and ask them to ship you one.

One other tip is to obviously document the reason for your cancellation. As quickly as you will have a legitimate motive, take a screenshot in your cellphone or a pc instantly, as it’ll prevent the effort of getting this info afterward.

Per tip: An excellent device to take full-page screenshots is by utilizing FireShot. Within the press of 1 button, you’ll be able to take a screenshot that captures your complete web-page, simply not what’s in view. You may get it for Chrome, FireFox, and Microsoft Edge, in addition to many different browsers.

10 bank cards with the very best journey cancellation insurance coverage protection

So what bank cards provide journey cancellation insurance coverage? Right here’s our itemizing of the 10 greatest bank cards that supply it, and the utmost quantity they cowl for a person.

Bank card Journey cancellation protection Journey interruption protection
$ 2,500 $ 2,500
$ 2,500 $ 2,000
$ 2,500 $ 2,000
$ 2,500 $ 5,000
$ 2,500 $ 5,000
$ 1,500 $ 1,500
$ 1,500 $ 2,000
$ 2,500 $ 2,500
$ 1,500 $ 5,000
$ 1,500 $ 5,000

Is your bank card not there? There's a straightforward option to discover out in case your card has it – and never by going via your insurance coverage certificates.

We’ve got a web page for each bank card in our database. Merely seek for your card right here and go to the “Insurance coverage protection” tab.

Right here is an instance, for the :

Insurance coverage for the BMO AIR MILES World Elite Mastercard
Simply word we record the protection quantity for 1 particular person, not the utmost protection the cardboard provides.

Associated: Greatest Journey Insurance coverage Credit score Playing cards In Canada For 2020

The underside line

Is a premium card price getting for the journey insurance coverage alone? Should you journey as soon as per 12 months, particularly on rewards factors, the reply is sure. You by no means know when one thing would possibly come up, and insurance coverage will likely be there to both present a refund or assist cowl further prices.

For me, a $ 120 annual payment has paid itself a number of instances over now, and can be far cheaper than if I had paid for insurance coverage on the journey.

The most effective journey offers you discover are sometimes restrictive, and don’t permit refunds. That is very true for those who e book utilizing reward factors, so having a bank card with insurance coverage related to this system offers you insurance coverage you’ll in any other case need to pay for.

What are your ideas on bank card insurance coverage?

Is it price it, do you will have any tales to share?

Tell us within the feedback under.


Listed below are some incessantly requested questions on journey cancellation insurance coverage.

Is journey cancellation insurance coverage price it?

Usually talking, for those who are likely to e book journey with rewards, or e book discounted charges that don’t permit for cancellations, you’ll be capable to get your cash or rewards again if it’s a must to cancel for a coated motive.

How a lot is journey cancellation insurance coverage?

If it's included with a bank card, there's no further price for having the insurance coverage. It's included as a part of the annual payment. If it's bought individually as a part of a visit, the worth will depend on many elements, together with the general price of the journey and the vacationers ’ages.

What is just not coated by journey insurance coverage?

Journey insurance coverage doesn't present protection for recognized occasions on the time of reserving. You additionally gained’t obtain protection if the complete price wasn’t charged to the bank card.