Resort Well being Insurance policies Throughout COVID-19: What You Must Know


With many potential vacationers uncertain whether or not to journey in any respect throughout 2020, resort manufacturers have scrambled to introduce new cleansing and security insurance policies. These vary from enhanced room cleansing to temperature checks for employees.

Right here we collected and in contrast these COVID insurance policies amongst eight main resort manufacturers. We discovered a surprisingly broad vary of steps every model is taking to make sure visitor security, from ultra-specific 20-step procedures (Radisson) to extra basic commitments to “put security first” with few concrete insurance policies in place (Wyndham).

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Key takeaways

  • As of Could 20, 2020, Greatest Western and Radisson have offered the clearest and most complete insurance policies. Greatest Western is the one model that has particularly required housekeeping workers to put on masks.

  • Each Hyatt and Wyndham declare to be constructing complete security plans for his or her manufacturers, however haven’t but enacted these insurance policies. Till extra particular insurance policies are enforced, we don’t advocate reserving with both model.

  • Each resort model has launched enhanced cleansing and sanitation insurance policies for each rooms and customary areas.

See the desk under for a comparability of the totally different resort manufacturers and a extra detailed description of every coverage additional down.


Social distancing: This contains insurance policies for widespread areas and lobbies to make sure acceptable social distance between visitors.

Rooms blocked: These insurance policies be certain that visitor rooms should not accessed for a selected variety of days between reservations or after cleansing by workers.

Low contact check-in / out: Options comparable to cell check-in and specific checkout, which decrease contact between visitors and workers.

Packaged meals: Changing common-area meals (comparable to breakfast buffets) with prepackaged grab-and-go alternate options.

Employees put on duties: Particular insurance policies (not suggestions) that require sure workers to put on masks.

Employees temperature checks: Particular insurance policies (not suggestions) comparable to temperature checks to assist display screen doubtlessly contaminated workers.

Greatest Western

  • Cellular check-in and checkout.

  • Social distancing measures in widespread areas.

  • "If attainable, visitor rooms is not going to be entered for 24 to 72 hours after checkout."

  • All housekeeping workers put on masks.


  • Social distancing measures in widespread areas.

  • Prepackaged breakfasts at many properties.


  • Partnering with the Cleveland Clinic, Ecolab and Diversey to information well being insurance policies.

  • Social distancing in widespread areas.

  • Diminished contact at check-in and checkout.


  • Partnered with the Mayo Clinic and Lysol to information well being and disinfecting insurance policies.

  • “Room seal” ensures your room hasn't been accessed since cleansing.

  • Contactless check-in and checkout at many properties.

  • Adjusted meals and beverage service.


  • Third-party auditing (GBAC STAR) of cleansing procedures at 800 properties (launching in Could).

  • Planning to introduce “World Care & Cleanliness Dedication” that can add many different insurance policies “by September 2020.”


  • Social distancing in widespread areas.

  • Cellular check-in and out at some properties.


  • Partnered with third get together (SGS) to create a 20-step plan for cleanliness and security.

  • Social distancing in widespread areas.

  • Group member temperature checks / screenings and private protecting tools offered (although a selected coverage on who should put on it’s not acknowledged).


  • Enhanced room cleansing (partnering with Ecolab to make use of EPA-approved disinfectants).

  • Social distancing measures in public areas.

  • Offering pointers to franchised inns.

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